LifeMed Alaska is the state’s premier provider of Ground and Air Medical transportation. With a workforce of over 100 in communities from Alaska’s YK Delta to Alaska’s Interior, we give the best air medical crews in the state – if not the country – the opportunity to support critical care patients during transports from rural Alaska to tertiary care centers across the state, major cities in the Lower 48, and internationally. We are seeking a leader with a firm commitment to supporting and advancing our Mission and Culture, exemplifying and promoting LifeMed’s high standards, and leading by example in a Just Culture.
Full-time LifeMed Alaska employees are eligible for a competitive benefits package, including medical, vision, and dental for the employee and eligible dependents, a generous match with participation in our 401k plan, paid time off after 90 days of employment, life, disability and other accident insurance options for the employee and eligible dependents, an employee assistance program, tax-free savings plans for medical and childcare expenses, and relocation assistance for qualified applicants. Our Culture is one of Excellence in all that we do, and we strive to listen for understanding, have fun in our work, and give every member of the team a clear picture of how their strengths contribute to the success of the organization. Read more about our culture at http://www.lifemedalaska.com/careers/culture.
The Director of Flight Operations is a compelling leader who is able to inspire Flight staff to continuously pursue excellence in their work. The person in this role acts as a champion for change within a fast-moving environment and must be a highly organized manager, able to effectively respond to staff needs, business development priorities, process improvement, and day-to-day operational responsibilities. Overseeing staff at bases throughout Alaska requires this role to understand the personalities of the staff and the communities we serve, and success in this role will include achieving a balance between standardized and customized solutions.
Primary areas of responsibility include staff and performance management, operations management to include budgeting, analysis, and policy development, partnering with Clinical Services and Education to ensure high standards and compliance are established and maintained, marketing and public relations, fostering our Safety culture, and working with Logistics and Facilities management to be certain that Flight staff have the tools they need to be successful. This position is responsible for management of all Flight services and staff, to include interviewing and selection of staff, performance management, and resolution of employee or customer concerns.
A day in the life…
LifeMed Alaska is a 24-hour, 365-day a year operation. While the Director of Flight Operations typically works a standard work week, there will be occasions that require the attention of this individual outside of the standard hours. Between participating in or leading meetings with Base leaders and staff, coordinating Administrative resources, and managing relationships with vendors, healthcare facilities and providers, this position spends a significant portion of each day communicating internally and externally to clear the path for our Flight crews to do their jobs effectively. Some travel is required, including planned or short-notice visits to the six LifeMed Alaska bases, as well as occasional travel to conferences and business meetings.
Education and Experience:
- Bachelor’s Degree or equivalent combination of experience and education is required.
- Minimum two years of progressively advancing management and leadership experience in business operations that include complex organizational structures and multiple business priorities. Healthcare or pre-hospital care experience is a plus, but the leadership attributes we seek can come from a variety of experiences.
- Demonstrated ability to analyze and interpret business information, draw valid conclusions, develop appropriate policies and programs, and implement changes effectively.
- Proven problem solving skills, including the ability to respond to a wide variety of variables where only limited standardization exists.
- First-rate communication skills, including a commitment to listening for understanding and a dedication to being a person of your word.
P.O. Box 190026
Anchorage, AK 99502